Frequently Asked Questions
- WHAT SHIPPING METHODS ARE AVAILABLE?
- DO YOU SHIP INTERNATIONALLY?
- WHAT IS THE RETURN AND EXCHANGE POLICY?
- SIZE CHART CONVERSION FOR INTERNATIONAL ORDERS
- QUESTIONS ABOUT SIZE
- IS MY CREDIT CARD INFORMATION SAFE?
- WHAT IS A COOKIE AND SHOULD I ACCEPT OR ENABLE THEM?
- DO YOU SHARE MY PERSONAL INFORMATION?
- HOW DO I SEARCH FOR A COSTUME?
We provide following shipping methods:
Economy (8 - 10 Business Days)
Standard (4 - 5 Business Days)
Expedite (2 - 3 Business Days )
Expedite (1 - 2 Business Days)
International Airmail - 14 to 16 business days.
International Express - 8 - 12 business days.
Economy (8 - 10 Business Days)
Standard (4 - 5 Business Days)
Expedite (2 - 3 Business Days )
Expedite (1 - 2 Business Days)
International Airmail - 14 to 16 business days.
International Express - 8 - 12 business days.
DO YOU SHIP INTERNATIONALLY?
Yes, We do ship to international locations. Express and Airmail shipping methods are available for international shipping.
SIZE CHART CONVERSION FOR INTERNATIONAL ORDERS
For size chart conversion for international orders, please check your size before placing your order: http://www.onlineconversion.com/clothing.htm
QUESTIONS ABOUT SIZE?
Please note that not all costumes are available in all sizes. We recommend that you refer to the individual product page for the size chart and check the actual sizes available. If you are in doubt between two sizes, we recommend that you order the larger size for a more comfortable fit.
Please note that some manufacture’s size chart and costume package mentions child medium size as (7-8), but the actual Medium child size fits sizes (7-10). Some child costumes run small so we recommend always purchasing one size up. We apologize for the inconvenience this may cause you.
Please note that some manufacture’s size chart and costume package mentions child medium size as (7-8), but the actual Medium child size fits sizes (7-10). Some child costumes run small so we recommend always purchasing one size up. We apologize for the inconvenience this may cause you.
We use the most secure website servers and the tightest credit card regulations available. Our site supports secure online purchasing through GeoTrust. All information that you provide during your shopping experience is encrypted for your protection.
WHAT IS A COOKIE AND SHOULD I ACCEPT OR ENABLE THEM?
A cookie is the way in which we transfer an identifier to your computer via the web browser and is required for our shopping cart technology to operate correctly. It also makes it possible for us to personalize your shopping experience when you return, saving you time and allowing us to feature specials that may be appealing to you. To make purchases on our website and to enjoy these benefits, your browser must be set to accept or enable cookies.
DO YOU SHARE MY PERSONAL INFORMATION?
We will NOT share/store any credit card information supplied to us for purchases. Personal information (except credit card info) is stored in a secure database for the exclusive purpose of order processing. If you have any questions or concerns, please email us at info@wondercostumes.com.
HOW DO I SEARCH FOR A COSTUME?
If you want to browse our site, you may click on the main categories buttons on the left side of the site: Adult Costumes, Children Costumes, etc.,
If you know what you are looking for and would like to see a specific products, type the product name into the search box and click on the "Search" button to begin the search. Click on the product name or image to see additional product details, such as available sizes and color options. You may click on the "Add To Cart" button to add the item to your cart.
If you know what you are looking for and would like to see a specific products, type the product name into the search box and click on the "Search" button to begin the search. Click on the product name or image to see additional product details, such as available sizes and color options. You may click on the "Add To Cart" button to add the item to your cart.
